ContentHubPro

1. Introduction

Content Creator Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

We take the protection of your data seriously and follow industry best practices to ensure your information is secure. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

Account Information: When you register, we collect your name, email address, and password.
Profile Information: Information you add to your profile, such as profile picture and biography.
Connected Account Access: When you connect your YouTube or TikTok accounts, we collect information from these platforms as authorized by you during the connection process.
Communications: Information you provide when you communicate with us, such as customer support inquiries or feedback.
Payment Information: If you subscribe to paid services, we collect payment information, which is processed by secure third-party payment processors.

2.2 Information We Collect Through API Services

When you connect your YouTube and TikTok accounts, we access and collect data through their official API Services. This includes:

YouTube Data: Channel information, video metadata, analytics, comments, and other data available through the YouTube API Services.
TikTok Data: Account information, video metadata, analytics, and other data available through the TikTok API.

We only access the data that you have authorized us to access when connecting your accounts, and we comply with all YouTube API Services Terms of Service and TikTok Developer Terms of Service.

2.3 Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information, including:

Device Information: Information about your device, such as hardware model, operating system, unique device identifiers, and mobile network information.
Log Information: Information that your browser or device sends whenever you visit our website or use our Services, such as your IP address, browser type and settings, access times, and referring website addresses.
Usage Information: Information about your use of our Services, including the features you use, the actions you take, and the time, frequency, and duration of your activities.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our Services. You can control cookies through your browser settings and other tools.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Services
Process and complete transactions, and send related information
Send you technical notices, updates, security alerts, and support and administrative messages
Respond to your comments, questions, and requests, and provide customer service
Communicate with you about products, services, offers, promotions, and events
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience with our Services
Provide analytics and insights about your YouTube and TikTok content, including performance metrics, audience demographics, and content recommendations

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
For Legal Reasons: We may share your information when we believe in good faith that disclosure is necessary to comply with applicable law, regulation, or legal process; protect our rights, property, or safety; or protect the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when you have given us your consent to do so.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4.1 YouTube API Services and TikTok API Data Sharing

In accordance with the YouTube API Services Terms of Service, our use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Similarly, for TikTok data, we comply with all TikTok Developer Terms of Service regarding data usage and sharing.

5. Google API Services Limited Use Disclosure

Content Creator Hub's use and transfer to any other app of information received from Google APIs will adhere to theGoogle API Services User Data Policy, including the Limited Use requirements.

This means we only use access to read, write, modify, or control YouTube user data obtained through the YouTube API Services for the following limited purposes:

Providing analytics and insights about your YouTube content as explicitly requested by you within our Service.
Displaying YouTube content within the Service in a manner consistent with YouTube's terms and interfaces.
Maintaining and improving the Service functionality relating to YouTube integration.

We will not use this data for:

Selling to third parties
Use in advertising unrelated to your YouTube content
Developing models or algorithms outside the scope of enhancing the Service specifically for you
Combining with other user data to create generalized profiles or insights not specific to your account

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive information
Secure access controls
Regular security assessments
Employee training on data security practices
Monitoring for suspicious activities

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

The amount, nature, and sensitivity of the information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information
Whether we can achieve those purposes through other means
Applicable legal requirements

When you delete your account, we will delete or anonymize your information, unless we are legally required to retain certain information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Restriction: You can request that we restrict the processing of your information.
Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8.1 Account Information

You can review and update your account information by logging into your account. You can also disconnect your YouTube or TikTok accounts from our Services at any time through your account settings.

8.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

8.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

9. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

10. International Data Transfers

We may transfer, store, and process your information in countries other than your own. When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable data protection laws concerning such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.